Privacy Policy

Your privacy is treated as a standard here rather than a formality, and TOYS MASTER SDN. BHD. 202601014556 (1676654-H) would rather spell it out. This page sets out what is collected, what it is used for and how it is kept safe.

1. What is collected

Four categories:

  • Personal information — name, email address, phone number, shipping address, billing address.

  • Payment information — card details and other payment method data. Third-party payment gateways handle it securely.

  • Order information — products purchased, order history, preferences.

  • Website usage dataIP address, browser type, device information, pages visited, cookies.

2. What it is used for

Five purposes:

  • Fulfilment — processing and completing your orders.

  • Communication — reaching you about a purchase, a support enquiry or a promotional update.

  • Optimisation — improving the website, the services and your experience of both.

  • Security — preventing fraud and protecting the site and its users.

  • Compliance — meeting every legal or regulatory obligation.

3. Who else sees it

Your information is never sold or rented. It is shared only as set out here:

  • Trusted third parties — hosting, payment processing and shipping partners who help operate the website.

  • Legal authorities — law enforcement or regulators, where the law requires it.

  • Under contract — each partner is contractually obligated to protect your data to the same standards.

4. How it is kept safe

Security here is layered:

  • The measuresSSL encryption, secure servers and regular monitoring.

  • The honest part — every commercially acceptable means is used, and no method of transmission over the internet is 100% secure.

5. How cookies work

Cookies help the site behave the way you expect:

  • What they do — enhance the user experience, track site performance and deliver personalised content.

  • Your control — browser settings can control or disable them, and site functionality may be affected.

6. What you can ask for

Three rights are yours:

  • Access & correction — see the personal information held about you, or have it corrected.

  • Deletion — have your data removed, subject to legal or administrative requirements.

  • Opt-out — unsubscribe from marketing emails at any time.