Your order deserves to arrive safely and on time. That is the standard TOYS MASTER SDN. BHD. 202601014556 (1676654-H) works to. Here is how shipping runs, start to finish.
1. Where we deliver
Two service areas are covered:
Peninsular Malaysia — all states.
East Malaysia — Sabah & Sarawak.
2. How your order is prepared
Preparation runs in two steps:
Processing — your order is processed within 1–3 business days. Weekends and public holidays are not counted.
Confirmation — a confirmation email arrives on dispatch. It carries your tracking information.
3. How long delivery takes
There is no overnight or next-day delivery. These are the standard windows:
| Where To | Carriers | Estimated Delivery |
| Peninsular Malaysia | J&T Express, PosLaju, or equivalent | 2–5 business days |
| East Malaysia | PosLaju, GDEX, etc. | 5–10 business days |
Please note — these are estimates. Courier operations, seasonal holidays and extreme weather can change them.
4. What you pay
Nothing, on a standard order:
Free shipping — the standard shipping fee is waived for you.
One exception — bulk or specialised promotional orders may carry a fee calculated at checkout from total weight and destination, where applicable.
5. How you track it
Tracking comes to you:
Tracking number — sent by email or SMS once the courier partner has your parcel.
Direct link — it shows the parcel’s progress in real time.
For anything at all about your delivery, our team is ready to help.
📧 Email: toys-master@outlook.com
📞 Phone: (+60) 1120923447
🏢 Address: NO.3-01 JALAN PULAI MUTIARA 16/6 TAMAN PULAI MUTIARA 2 81300 JOHOR BAHRU JOHOR
🌐 Website: https://toys-master-sb.com/contact-us/
